Shipping policy
Shipping Policy
Thank you for shopping with WIALS. Every order is made with purpose, and we’re committed to getting it to you with care.
Processing Time
All orders are processed within 2–5 business days. Because many of our pieces are made-to-order, processing may take a little longer during high-demand periods.
Once your order is processed, it will be shipped promptly.
Shipping Time
Estimated delivery times:
- U.S. Orders: 5-7 business days after shipment
- International Orders: 7–14 business days after shipment
Shipping times may vary depending on location, carrier delays, or seasonal demand.
Shipping Rates
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can follow your package every step of the way.
Incorrect Address
Please ensure your shipping address is correct at checkout.
WIALS is not responsible for orders shipped to incorrectly provided addresses.
Lost or Stolen Packages
Once a package is marked as delivered, WIALS is not responsible for lost or stolen items. If you experience an issue, we recommend contacting the shipping carrier directly.
Delays
While we aim to meet all delivery estimates, delays can occur due to carriers, weather, or high order volume. We appreciate your patience and understanding.
Contact
For any shipping questions or concerns, contact us at:
support@wialsusa.com
Wear your faith. Walk your calling.